• Contract Type
    Permanent
  • Contracted hours per week:
    37.5 hours
  • Contract Basis
    Full Time
  • Working Arrangements
    Remote
  • About The Role

  • At Lloyds Clinical, we are passionate about delivering exceptional patient care and supporting people to access vital medications and healthcare services in their own homes. We are now looking for a Healthcare Coordinator to join our Clinical Contact Centre team and play a key role in ensuring a seamless experience for patients, healthcare professionals, and internal teams.

    As a Healthcare Coordinator, you will be responsible for managing patient communications, coordinating prescription processing, maintaining accurate patient records, and supporting the smooth delivery of healthcare services. This is a highly organised and patient-focused role that requires excellent communication skills, attention to detail, and the ability to manage multiple priorities within a fast-paced environment.

    Why Lloyds Clinical?
     
    We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
     
    • 25 days annual leave plus bank holidays
    • Company bonus scheme
    • Outstanding training & development programmes
    • Up to £1200 refer a friend bonus
    • Full support from our employee assistance programme including a health and well-being app
    • Savings and discounts at multiple retailers through our rewards portal.
  • About You

  • We're looking for a proactive and organised individual who is passionate about delivering excellent patient care and customer service. You will be a confident communicator with strong attention to detail, comfortable managing multiple tasks and working across different systems in a fast-paced environment. Previous experience in a healthcare, pharmacy, contact centre, administration, or customer service role would be beneficial, alongside the ability to handle sensitive information professionally and maintain high levels of accuracy at all times.
  • About Us

  • We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.

    At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.

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