Head of Clinical Governance, Quality & Compliance

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Not Specified
Not Specified
Not Specified
Competetive + Benefits
Permanent
37.5 hours
Full-time, part-time and condensed working hours considered
Full Time
On Site

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Head of Clinical Governance, Quality & Compliance

About The Role
Are you a dedicated Registered Nurse with strong clinical expertise and extensive experience working with the Care Quality Commission (CQC)? Join Lloyds Clinical and take the lead in regulatory and compliance efforts to ensure the highest standards of patient care and organisational excellence. This is your opportunity to be part of a dynamic team committed to continuous improvement and exceptional healthcare delivery.

Role Purpose: Ensure Lloyds Clinical is fully compliant and inspection-ready with all regulatory requirements, licensing standards, and client SLAs, while supporting continuous improvement and improved patient outcomes.

Key Accountabilities:

Regulatory and Compliance Strategy

Define and implement a robust compliance strategy and regulatory framework, ensuring Lloyds Clinical meets CQC standards

Develop a comprehensive regulatory compliance framework.

Ensure senior leadership has necessary compliance information.

Lead information governance and data protection frameworks.

Stay informed about regulatory changes.

Risk Management

Lead risk management activities and reporting.

Oversee a risk management framework.

Produce governance reports and manage corrective actions.

Continuously improve compliance processes.

Audit Process

Design and deliver self-audit schedules.

Prepare for CQC inspections and audits

Oversee audits to monitor compliance.

Maintain documentation and record-keeping systems.

Quality and Governance Education

Establish and review a framework for legislation and regulation.

Measure colleagues' competence and ensure compliance.

Support training efforts and ensure mandatory training is up to date.

Department Leadership

Manage objectives and develop team engagement.

Identify resourcing needs and support recruitment.

Implement recognition and manage talent and succession.
Why Lloyds Clinical?

We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal
About You
Qualifications:

A qualification in Nursing and or NMC registered

Experience:
- Proven clinical experience in healthcare settings.
- Demonstrated expertise in managing regulatory inspections and audits, including CQC processes.
- Extensive experience in regulatory compliance within the healthcare or pharmaceutical industry.
- Proven track record of managing regulatory inspections and audits, including CQC experience.
- Demonstrated ability to lead and manage teams in a senior capacity.
Skills:
- Strong understanding of UK healthcare regulations and compliance standards.
- Excellent leadership and team management skills.
- Exceptional communication and interpersonal skills.
- Ability to develop and implement strategic compliance initiatives.
- Strong analytical and problem-solving abilities.
- Proficiency in risk management and audit processes.
- Ability to work autonomously and hit the ground running.
Attributes:
- Detail-oriented, proactive, and able to work under pressure.
- Committed to continuous improvement and high standards of patient care.
About Us
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team